How do I get this contraption to do what I need? If you’re asking this question about your computer or smart phone, help is available. Many local libraries offer adult computer classes. Many senior centers offer computer training and assistance, for free or for a small fee. Every city in Alameda County has a senior center that offers computer help, and you often don’t even have to live in the particular city to attend classes at its senior center:

Find a Computer Class at Your Local Senior Center

Computer Classes at the Center for Accessible Technology in Berkeley

Additionally, the Center for Accessible Technology in Berkeley offers free classes to all seniors (even if you live outside Berkeley) on computer basics, searching the web, email, skype, Facebook, Twitter, connecting with communities (Meetup), connecting with services (library, doctors office), online dating, streaming music, and even online gaming. Classes are weekly. Call 510-841- 3224 for more info.

Senior Centers Outside of Alameda County

If you live outside Alameda County, call your local senior center to see if they offer computer classes. You can find your local senior center by searching the internet or by visiting the U.S. government’s Eldercare Locator. You can call the Eldercare Locator at 1-800-677-1116.

Computer Repair and Technical Support

If you’re having technical problems with your computer, tablet, or smartphone and it’s still under warranty, you can usually get technical support from the manufacturer of the device. If you have an Apple product, you can get Apple support here or you can walk into your nearest Apple store.

As an alternative to contacting the manufacturer, whether your device is in or out of warranty, you can seek help from Best Buy’s Geek Squad. You can typically pay a monthly fee for technical support, or purchase a year’s worth at a time. Contact your local Best Buy store for more details.