ACERA Launches MemberDirect, a New Portal for ACERA Members
We’re excited to announce the launch of MemberDirect, ACERA’s new and improved member portal! This launch follows an extensive 5-year project to upgrade our systems, bring significant gains in efficiency through automation, and deliver a better experience for our members.
- Enhanced User Interface: A more intuitive and modern design makes navigation easier and faster
- Enhanced Security: Protecting your personal information with strengthened security measures, including two-factor authentication
- Mobile-Friendly Access: Fully optimized for mobile devices, giving you convenient access anytime, anywhere
Your Requested PIN Will Arrive by Mail
To explore MemberDirect, you’ll need a PIN number, which will be sent to you by mail after you request it. Please allow some time for it to arrive.
Ready to get started?
Click here to request your PIN Number!
If You Don’t Request a PIN, We’ll Send You One Automatically
All members who don’t specifically request a PIN will be mailed one automatically at the beginning of the month as follows:
- Active Members: November 2024
- Retired Members: January 2025
- Deferred and Other Members: February 2025
Web Member Services Will Be Available (Un-Updated) Through February 2025
The old portal, Web Member Services, will continue to be available through February 28, 2025. However, the data will not be updated as of October 1, 2024.
To ensure uninterrupted access to your account, make the switch to MemberDirect today!